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Shipping and returns

SHIPPING FEES
Shipments are generally processed on the same day of receipt of payment and are shipped via GLS express courier. Shipping costs in Italy are FREE for purchases over € 100.00. For orders of less than € 100.00 shipping costs amount to € 8.00. Wonderful temptations offers, included in the price, insured shipping. For technical reasons for Venice, Sardinia, smaller islands and other municipalities there is a supplement of € 14.00 to be added to the cost of shipping and it is also subject to payment above € 100.00. For European shipments the cost will be calculated during the purchase procedure based on the country.

SALE PRICES FOR NON-EU COUNTRIES
The prices of the Products and the shipping and delivery costs indicated on the Website and in the Order, unless otherwise specified, are to be considered not inclusive of any costs related to customs duties and related taxes, which cannot be calculated in advance, if the shipment takes place. in non-EU countries or in countries where current legislation provides for import charges. These costs are therefore charged to the customer and must be paid directly upon delivery of the products. In case of non-collection, the seller will refund the cost of the product but not also the shipping costs, exit and entry costs related to customs duties and related taxes and the shipping costs for shipping the product to the seller.

RETURNS
Each buyer has the right to withdraw the item within 14 days of receipt of the goods.

The organization of the shipment, i.e. the choice of the courier, the packaging and the related costs for the return are the responsibility of the buyer. The responsibility in case of damage or loss of the package is the sole responsibility of the buyer.
We recommend to pack the goods carefully, if possible use the original packaging in which the product was received, alternatively use another resistant cardboard box.
We also offer the possibility to choose our insured GLS courier to make the return, this service has a cost of € 10.65. If our courier does not find anyone at the time of the passage to collect the package, an additional cost of € 5 will be charged for each "non-collection".
Refunds will be processed immediately upon receipt of the returned item via paypal or bank transfer net of shipping costs if you have chosen our courier.
In compliance with the provisions of PayPal, the refund of the sum of money will be net of the fees retained by the PayPal platform.
In case of payment by credit card, the refund of the amount of money will be net of commissions equal to 1.50% withheld by the bank.
In case of payment by cash on delivery, the reimbursement of the sum of money will be net of the commissions withheld by the courier equal to 2% + VAT for an amount of expenditure over € 200.00.
PROBLEMS WITH SHIPPING
In the event that the object is damaged upon receipt, the buyer can send the object back to us and, after verifying that the object has not been tampered with in any way (for example a watch in which the caseback has been opened), we will immediately proceed with the refund or replacement with an identical item.

RETURNS SHIPPING ADDRESS
Meravigliose Tentazioni di Carlo Picca srl
via La Sorte, 8
74023 Grottaglie TA
Italy

RIGHT OF WITHDRAWAL
Pursuant to art. 5 of Legislative Decree 22 May 1999 n. 185, the Customer (if he qualifies as a "consumer" pursuant to article 1 letter b) of Legislative Decree 22 May 1999 n. 185) has the right to withdraw from the contract and to return the ordered products, without any penalty and without specifying the reason, within 14 working days from receipt of the products. The right of withdrawal referred to in the previous article must be exercised by the Customer, under penalty of forfeiture, by sending a registered letter with return receipt. to Meravigliose Tentazioni di Carlo Picca srl, via La Sorte, 8,74023 Grottaglie TA within 14 working days from receipt of the products. The above communication can be sent, within the same term, also by telegram or fax to Meravigliose Tentazioni at 099 5611780, provided it is confirmed, by registered letter with return receipt, within 48 (forty-eight) hours after sending the telegram or fax. . All returns (which must be perfectly intact and accompanied by the original packaging) must be communicated to Meravigliose Tentazioni di Carlo Picca srl ​​which will issue a return authorization number (RMA). Once the RMA number has been received, the Customer can return the product to the following address, Meravigliose Tentazioni di Carlo Picca srl, via La Sorte, 8,74023 Grottaglie TA. Cash on delivery packages will not be accepted. Once the products have been received (and their integrity verified), Meravigliose Tentazioni will, on the same day of receiving the return, credit the Customer with the cost of the returned products (as indicated on the invoice). The right of withdrawal referred to in the previous article cannot be exercised by the Customer if the purchased products have been opened by the Customer.

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